THE CASE:
Client: Ann-Marie Miller, Practice Management Consultant
Services: H&S Risk Assessments, Legionella Risk Assessments, Water Sampling, Fire Risk Assessments, Disability Access Audits
A PARTNERSHIP OF DREAMS
When Ann-Marie Miller first met Ian Kirsop back in 2019 at Watford Orthodontics, she was managing a number of dental practices and looking for someone who could take the pressure off when it came to health and safety compliance. Ian was working with a third-party provider at the time—but it wasn’t long before she realised he was the real asset.
Fast forward to today, and Ian now provides regular risk assessments and support across more than 15 dental and medical practices under Ann-Marie’s management. From fire and legionella to disability access and general health and safety compliance, Ian is her go-to.
“Ian is simply the best, highly knowledgeable in his field, and an absolute pleasure to work with,” says Ann-Marie. “He takes the time to educate every client, is patient, and ensures we understand every action point before he leaves. His reports are prompt, practical, and have helped raise standards across the board."
And it hasn’t stopped there...
THE RIPPLE EFFECT OF WORKING WITH IAN HAS BEEN REMARKABLE
Thanks to Ann-Marie’s network, Ian has gone on to support:
An emergency dental set ups
A Devonshire Place consultant who teaches at King’s and other dental schools
One of the world’s leading plastic surgeons (who then introduced Ian to his uncle launching a private medical centre in Colchester)
Multiple referrals across Richmond, Roehampton, Kensington, Holland Park, Perivale, Nottingham and Swindon
Even the Swindon clinic, refurbished by Hague Dental, now routinely brings Ian into their new fit-out projects, especially for what the industry calls squat practices.
Some clients have Ian look after multiple locations, from London to Slough to Leighton Buzzard, and even their care homes and food businesses.
THE OUTCOME? A VERY HAPPY CLIENT!
In Ann-Marie’s words:
“I’ve watched Ian’s work raise standards within our main regulatory body. He just gets it. There’s no scare-mongering, no fluff—just straight-talking, experienced guidance that actually helps us stay compliant.”
Today, DAM Risk Assessment is the first name that comes up when a new site opens, an old staff member moves on, or a practice owner needs a second opinion.
And for Ian? It all started with one relationship built on trust, professionalism and a shared goal of raising standards in dental and medical care.
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